Mid Island Computer Enterprises (MICE) Ltd

1405 Reef Road
Nanoose Bay, BC V9P 9B9
Phone (250) 468-9583

Remote Support

The first step in getting remote support is to call us at (250) 468-9583 so that we can diagnose the problem and confirm that remote support is the best option. For non warranty calls, a minimum charge of $30 will be billed. Remote support is $30 for up to half hour, and thereafter rises by $1 per minute

Please click on the image below to download the remote control software for Windows. By Clicking on the link you are agreeing to have a technician from MICE take remote control of your PC to repair a problem on your computer. These services are offered as a paid service or as part of warranty. Mid Island Computer Enterprises (MICE) Ltd. is not liable for any damage that this  software or service may cause.

1. Click Run or Save and this screen should appear:


2. Please provide the id and password to the technician helping you

If you have any questions, please call Mid Island Computer Enterprises (MICE) Ltd. at
(250) 468-9583